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Keep on Grooming!

The other day I received an email from my cell phone provider.  They wanted to share with me what they were doing to protect their staff and me, their customer, during the COVID-19 Pandemic.   I sort of chuckled to myself because I really didn't see the value or point of their email.  Maybe I'm insensitive, but there comes a point where customers are inundated with emails about COVID-19 and quite frankly enough is enough- I get it- everyone is washing their hands.   This pandemic has certainly taken a toll on our country and around the world. Like most people, my family is managing the best we can.    In times like these, it's easy to let the grooming slide.  After...

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Decisions, Decisions, Decisions

In my regular line of work (pilot) I make decisions all the time.  Making a decision is not always an easy task.  You have to look at the situation and gather all the resources you have at your disposal to make the right decision.  So when a customer  reached out to me last week and asked me about how I decide what products I carry in my online store, it gave me a chance to reflect on this subject and I thought I would share some of the factors that go in to adding new products into the online store.    In order to understand why I carry the products that I do, perhaps we should take a journey back...

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It’s Cold. But It’s a Dry Cold

February can sometimes lead to the Winter blahs.  But not for this wet shaver!  February is always an exciting time for me.  For one thing, I celebrate several anniversaries.   I celebrate the anniversary of my first date with my wife Stav.   I celebrate my anniversary at the  airline I work for.   I also celebrate the anniversary of our online store.  I’m not sure if I can say that Spring is right around the corner, but we’re closer to Spring than we were a month ago! Now where was I?  Oh yes February.  February in Winnipeg (or Winterpeg- if you must) can really damage my skin.  Locals will tell you it’s cold.....but it’s a dry cold.  We’ve been fortunate this year,...

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Challenges for 2020

  Dear loyal customers and friends, On December 1st, I was notified that shipping rates with several shipping carriers were all increasing effective January 1st including Canada Post. After careful consideration, I decided to maintain our existing rates for the month of January so that I could properly assess the potential impact this would have on my company and more importantly on you, my customer. Shipping continues to be my greatest operational expense. I recognize that many companies offer free shipping and I believe that this is something I can continue to offer. I reached out to several customers and friends to discuss our shipping challenges and to learn what I could do in order to continue to offer exceptional...

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