FAQ's
I've selected some of the most frequently asked questions (FAQ's). If I haven't answered your question here, simply contact me and I will answer you in 1-2 business days.
What Is Wet Shaving?
Wet shaving is the traditional method of shaving using water, shaving soap or cream, and a razor—often paired with a shaving brush. Unlike simply applying shaving cream from a can and running a cartridge razor over your face, wet shaving turns shaving into more of a ritual. The term “wet shaving” doesn't necessarily mean you have to use a safety razor. At its heart, it's about using water, proper preparation, quality shaving products, and taking a little more time with the process.
And perhaps the best part? It turns something most of us have to do into something we can actually enjoy.
Are Safety Razors Actually Safer?
Well… that depends on how you use one! 😄
Despite the name, a safety razor isn't completely foolproof. You're still holding a very sharp blade against your face, so a little care goes a long way. The term “safety razor” comes from the design. Unlike a traditional straight razor, the blade is housed in a razor head that helps control the blade's exposure and angle against your skin. This makes it considerably more forgiving than shaving with a completely exposed blade.
For many people, a safety razor can provide a close, comfortable shave with less irritation and fewer ingrown hairs than they experience with cartridge razors. It also uses inexpensive, replaceable blades rather than a multi-blade cartridge. There is a bit of a learning curve, though. Don't press down! Let the weight of the razor do the work, use a proper shaving lather, and take your time.
And remember: your first few shaves might not be perfect. That's okay. Learning to use a safety razor is a little like learning to fly—you don't master it by rushing through the checklist.
So, are they actually safer?
They're designed to be safer than an open straight razor, but they're not accident-proof. With the right technique, they can be an excellent—and enjoyable—way to shave.
I'm New to Wet Shaving. Where Do I Begin?
If you're new to wet shaving, you're probably feeling a little overwhelmed. Lucky for you I have that covered. A customer of mine suggested that I create a category for those new to wet shaving or those rediscovering wet shaving. I decided to call it......well, New to Wet Shaving? simply click here.
Basic wet shaving is a razor, brush and a shaving cream or soap of your choice. I do recommend adding a pre shave oil as well.
I also have complimentary videos and articles in our College of Shaving link.
If you're still not sure if these products are right for you, or you need more guidance, just email me at stonefieldshave@gmail.com
Where are you located?
The store is located online, so technically we are everywhere. But, if you must ask, Stone Field Shaving Company is based in Winnipeg, Manitoba, Canada. I do not have a brick and mortar store- online only.
What Currency are you using?
I’m a Canadian store, so I set all of my prices in Canadian dollars (CAD).
Shopify uses a feature called Geolocation, which allows customers to view prices in their local currency, including CAD, USD, or EUR. At checkout, prices should be displayed in either Canadian dollars or the currency associated with your location.
Shop Pay, which is a Shopify payment service and is outside of my control, may also process your payment in your local currency.
Please keep in mind that if you pay with a credit card that is not denominated in Canadian dollars, your credit card company will handle the currency conversion. The purchase will be converted from CAD to your card's currency using the exchange rate applied by your credit card provider at the time of the transaction. The converted amount will appear on your credit card statement.
For a quick currency conversion, you can use this link. If you are ever unsure about the currency or amount before placing your order, please contact me. I’m happy to take a look at your order and help clarify the amount before it is processed.
How many shaving soaps is too many?
I'm not qualified to answer this question.
What is your Shipping Policy?
When I receive an order, my goal is to process the order and have it delivered to Canada Post or similar courrier within 3-5 business days. Often it is much sooner. If I am away at work or on vacation, I will post a banner on the home page with the latest updates. For detailed information on my shipping policy, please click here.
For more detailed shipping policies- please refer to my Shipping section
Most international orders are shipped WITHOUT tracking. If you would like tracking, please select that option at checkout. Shipping outside of North America, without tracking and by ground can take at least 60-80 business days to reach the destination!
Products containing Alcohol are NOT able to ship from Canada to the USA and overseas.
What is your Return, Exchange and Refund Policy?
Please visit my Returns and Refunds pages located at the bottom of our website page
Can I blame Stone Field for my new addiction?
I prefer to think of it as a refined appreciation for traditional shaving.
Why is it called Stone Field?
Stone Field Shaving Company Ltd. was named after my last name, Steinfeld. Translated into English, Steinfeld means Stone Field. I was looking for a name that truly meant something to me and something easy to remember. I'm sure there is a stone field out there somewhere on the prairies. I just haven't found it yet.
Other notable Steinfeld's out there:
Jake Steinfeld- Actor
Hailee Steinfeld- Actor/Singer (fun fact she's related to Jake Steinfeld)
Allan Steinfeld- Former president and CEO of the New York Road Runners and race director NYC Marathon
Steinfeld Pickles- My personal favorite pickle brand.
No relation to any of them, as far as I know. But I do have my own Steinfeld story—and that’s where Stone Field began.
Why is there an Airplane?
My first career—and my first passion—is flying. I’ve been flying for more than 30 years, and when I’m not packing orders or talking about wet shaving, I’m busy flying airplanes for one of Canada’s major airlines.
Stone Field may not have been the first wet shaving store, or even the first Canadian online wet shaving store, but I’ve always wanted to do things a little differently. My goal is to change the way people look at wet shaving—not simply as a way to shave, but as an opportunity to discover quality products, support Canadian artisans, and enjoy a level of personal service that can be hard to find online.
The airplane featured here is a De Havilland Beaver, a true pioneer of Canadian aviation. It’s an airplane that represents exploration, adventure, and a distinctly Canadian spirit.
I like to think Stone Field shares some of those same qualities. My hope is that, in my own small way, Stone Field can become a pioneer in Canadian wet shaving
What I Carry & Why?
My focus is men’s wet shaving products—razors, brushes, shaving soaps, creams, and the accessories that make traditional shaving enjoyable. I’m always on the lookout for products that I think are worth sharing, and many of the products I carry are made right here in Canada.
You’ll find these products throughout their respective categories, such as Razors and Brushes, but I’ve also created a collection called Canadiana dedicated to Canadian-made products and Canadian artisans.
I also have a collection for women. If you’re looking for something beyond traditional men’s shaving products, be sure to check out my For Her collection.
If you don't see something, please let me know. Many of these great collections grew because of input from my customers.
How do we decide what we carry?
We're always looking for great products. First and foremost, we love to support local artisans and Canadian companies. We're proud of the products that are available in Canada. Most people are surprised to learn that some of the finest brushes, razors and soaps are made right here. We have a lot of talented artisans out there and we love to support them.
Secondly, we love to talk to our customers. Our customers know what they like and we listen to them. If there's a product out there and you think we should carry it, we want to hear from you. We can't carry every product out there, but we'll always do our best to find the right products for you.
Finally, I enjoy carrying products that I have used. Many of the products I sell are products that I have used personally. I want to share them with you.
Do I really need another shaving soap?
No. Of course not. But that's never stopped any of us before.
Do You Sell Products for Women?
Yes. Women can also enjoy the ritual of wet shaving with our great collection of wet shaving products. We've taken this chore and turned it into a ritual. We've created a special section just for her. Visit our For Her collection. Many of the products such as the soaps were made especially just for her.
How Do I Smell This Stuff?
Well, by stuff, you must mean our amazing soaps, creams and balms. That's a great question! If you know a way to smell products online or you have developed this technology, let me know! Seriously though, when we add our product descriptions, we use the artisan's description as well as our own to try and help you understand the aroma or scent. It's no easy task and every one has different tastes and sensitivities. If the description is not adequate, please let me know, I can try and provide more detailed descriptions for you.
There are So Many Scents Out There- How Do I Decide?
Choosing a scent can be one of the hardest parts of wet shaving. With so many options, where do you even start? I usually suggest thinking about the types of fragrances you already enjoy. Here are a few questions that might help narrow things down:
1. Do I like earthy scents?
If you enjoy natural, grounded fragrances, look for earthy notes. Lavender is often thought of as floral, but in fact is more of a wonderful earthy quality.
2. Do I like woody scents?
Sandalwood and cedar are classic examples. They tend to be warm, smooth and familiar, and are popular choices for a reason.
3. Do I like citrus?
Lemon, lime, orange and other citrus notes can add a bright, fresh character to a shave soap or cream. They’re especially appealing if you like clean, refreshing scents.
4. Do I prefer classic or cologne-style fragrances?
These scents often combine several different notes—perhaps some of the earthy, woody or citrus notes above—along with other oils and fragrance ingredients. The result is usually a more complex scent profile, similar to what you might find in a traditional cologne.
5. What about tobacco?
Tobacco-inspired scents are extremely popular in wet shaving. And don't worry—you won't be smelling like an ashtray! These fragrances are generally warm, rich and often blended with notes such as vanilla, spices, woods or citrus.
What If I’m Buying a Gift?
If you’re shopping for someone else, choosing a scent can be a little trickier. If you know what types of fragrances they normally wear or enjoy, that’s a great place to start.
Otherwise, you can stick with a popular, familiar scent—or take a chance on something a little more unusual.
Yes- I also have a variety of unscented products too!
And sometimes, discovering a new scent is half the fun.
If in doubt, just email me at stonefieldshave@gmail.com
Do You Have Gift Sets or Custom Gift Sets?
Gift ideas for Him
You've come to the right place. I love helping people find that perfect gift. I can work with any budget- big or small and I promise that I will make it a gift he or she won't forget. I can even wrap it for you in my manly brown paper wrap and cord at no additional cost. I've done birthdays, Father's Day, Valentine's Day, Christmas, Hannukah, Bar Mitzvahs and weddings to name a few.
You have so many choices. Feel free to browse and choose the gift yourself, or visit the Gift Ideas collection for inspiration and great deals. If you want, I'll even help you customize your own gift set. Let me help you! Just drop me a line at stonefieldshave@gmail.com
Gifts for Her- It can be tough finding the right gift for her. Did you wait till the last minute to find her a gift? Don't worry, I've got you covered! I've had so many requests for gift sets for women that I created a collection just for her. Visit our For Her collection.
I can create unique gift sets within your budget and create a remarkable gift experience.
Email me at stonefieldshave@gmail.com and let's find the perfect gift!
Do You Offer Samples?
I do have a limited selection of samples available, and whenever possible, I like to include one with completed orders.
Generally, samples are included with orders rather than sent out separately. Unfortunately, orders shipped outside of Canada do not include samples because of the potential complications with customs declarations. Sorry! 😕
Why Does It Seem Like I’m Always Getting the Same Sample?
I have a limited number of samples available from the various artisans I work with, so sometimes you may receive the same sample more than once.
I wish I could offer a different sample with every order, but I’m limited by what the artisans provide to me.
Can I Request a Specific Sample?
Absolutely! If there’s a particular scent or product you’d like to try, let me know when you place your order. If I have that sample in stock, I’ll do my best to include it.
I can’t guarantee that I’ll have every sample available, but I’m always happy to check.
Why Don’t You Sell Individual Samples?
I do offer a limited selection of samples for purchase as Shave Soap Flights, (when available) which contain five different samples and are a great way to explore new scents.
There are a couple of reasons why I don’t offer individual samples across the entire store:
1. Not every artisan offers samples.
Some artisans simply don’t make samples, while others don’t allow their samples to be sold separately.
2. Samples are surprisingly expensive to produce.
Once you factor in the sample containers, labels, packaging and the time required to fill and prepare them, the cost can become quite high. For many products, selling individual samples simply isn’t practical.
I’d rather keep my prices reasonable and focus on offering the full-size products I believe in, while providing samples whenever I can.
Have You Ever Shaved With a Safety Razor at 35,000 Feet?
No. And please don't try it. 😂
As much as I love both flying and wet shaving, I've never felt the need to combine the two at 35,000 feet.
Besides, a proper wet shave deserves a little time. Warm water, a good lather, your favourite brush and razor... that's a ritual best enjoyed on the ground.
What happens if I can't decide what to buy?
Email me. That's what I'm here for.